Good, but could use some improvements
We use Dropbox for all of our document storage such as contract templates, executed contracts, project documents, etc. This allows all of …
Starting at $9.99 per month
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What is Dropbox?
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
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- Reliability (558)8.080%
- File organization (554)7.878%
- Performance (556)7.777%
- File search (568)7.070%
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3 videos
Dropbox has the Flexibility to Serve a Variety of Needs Across Platforms
04:00
A User Review: Years Later, Dropbox Still Makes Life Easier
03:43
Dropbox Business Review: Allows Design Business To Complete Quick & Simple File Sharing
03:22
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What is Dropbox?
Dropbox is a place to keep files organized and keep work moving. Boasting more than 700 million registered users across approximately 180 countries, Dropbox states their mission is to design a more enlightened way of working.
• Simple organization: Keeps files in one place, and organizes them just the way the user wants.
• Anytime access: Gets users to files and photos wherever and whenever they are needed—on desktop, mobile, or web.
• Sharing made easy: No matter how big or how small, Dropbox lets users share any file with anyone with just a link. The software helps users to work efficiently with teammates and clients, stay in sync on projects, and keep company data safe.
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Dropbox is one of the of the most popular cloud storage options and is popular with businesses of all sizes across many different industries. We have aggregated some of the 400+ Dropbox reviews on TrustRadius and determined what the software’s most popular features are, and w...
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Dropbox Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
Reviewers rate Audio files highest, with a score of 8.4.
The most common users of Dropbox are from Small Businesses (1-50 employees).
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(3487)Attribute Ratings
Reviews
(1-25 of 156)Companies can't remove reviews or game the system. Here's why
February 06, 2024
A step above
Our team uses Dropbox for collecting field work photos via links into our site admin and ultimately our invoices for clients. I also use Dropbox as our main file system for the company and my home system as well. We recently did an workflow analysis, and Google Drive won out, overwhelmingly, when we approached Dropbox for pro-rated refund, they said our annual service fee paid 30 days before was totally unrefundable, we're actually discontinuing this service as soon as possible.
- Has the least amount of steps to create a link to file or files
- Uploads in the background
- Generally synch pretty intuitively on android mobile and windows pc
- The speed and click-through to add media to a new or existing folder is more steps than through Google Drive, we used this single function 10s if not hundreds of times per day for our 2000+ clients, this needs to be simplified
- Not offering a pro-rated refund after having service with you for over a decade business & personal is totally unacceptable, regardless of any future service improvements, we fully intend to not use your service again
January 12, 2024
WHO OWNES MY FILES
Score 1 out of 10
Vetted Review
Verified User
We used it for file sharing and storage for our companies. we had about 5 users at any given time. It from time to time would lose file formats. but generally worked well
- File sharing and storage
- collaboration
- archive
- in operation keeping files refreshed over time
- overtly complex operation
December 29, 2023
Dropbox Review
We work with international staff so Dropbox is vital for us. It is easy to use and share the information with all my colleagues, it is faster and I can trust it. I can rely on the system and the interface is friendly and easy to follow up. When I have a mistake I can recover the information and that is very useful and I'm very happy with the services so far
- Sharing pictures
- Saving video training
- Sharing files with vendors
- Process
- Training
- Pictures
December 29, 2023
Dropbox is Critical for the Success of My Photo Team Projects.
Score 8 out of 10
Vetted Review
Verified User
We do photography shoots in one US State and process the images remotely in a different State.
- Ability to both send and receive images from the creatives to the digital processors and then to the buyers.
- Uploading and downloading large files moves slowly. I'm not sure if the slowness is entirely due to the sender's wifi connection, but at times, it can be agonizingly slow.
December 29, 2023
Great Value and Service.
Score 10 out of 10
Vetted Review
Verified User
Dropbox is used to sort and file away all our electronically scanned documents so that teammates may access information and we can quickly look up important information regarding our different properties, entities, and other business-related activities. We use Dropbox on a weekly to daily basis to look for information and share things with others across the cloud-based server.
- Easy to navigate interface.
- Access anywhere with Cloud Based service.
- Easy to add files with drag and drop feature.
- Automation of file naming.
- Automation of Folder creation based on trends (ie new year folders).
- Integration into other apps like Gmail to easily upload and share.
December 29, 2023
Essential for Efficient Workflow
Score 10 out of 10
Vetted Review
Verified User
We use Dropbox for several aspects of our organization—we use Dropbox as cloud storage, to collaborate on a variety of projects including Word, Excel, and PSD files, and as a repository for ProPresenter media. Dropbox is essential to our workflow and we use it in the office, on the go through our mobile app, and when we work offsite. We could not support in-house the infrastructure nor the manpower needed to effectively accomplish what Dropbox does—plus they have years of an established reputation.
- Knowledgeable and accessible customer support
- Reliable and dependable cloud storage
- Important safeguards for when mistakes happen
- Versatile among a number of applications and scenarios
- Although I use a paid subscription, recommending the free Dropbox option to new users can be a little difficult to understand because it does not seem to be free up front.
- In-browser interface is a little clunky and sometimes it is difficult locating certain features.
- online/offline files and folders are difficult to understand.
- Increased usability with other software programs
December 29, 2023
Dropbox for 3D designers
Score 9 out of 10
Vetted Review
Verified User
We use Dropbox on our everyday work as a virtual/digital server for remote studio work. We work as a remote/home-office studio since 2018 and since then we always use a cloud service as main method to exchange files with users and external clients, Dropbox is a good solution for this due to the efficient files management that it has.
- File Syncing
- Notification center
- Sharing files and folder with good permission options
- Change the name of the root folder, the "()" can cause problems sometimes with some tools trying to find paths inside of the root folder.
- The upload queue becomes slow trying to upload files that have more than ~500mb of file size, even if I have 1 Gbit of speed, Dropbox gets stuck uploading single files with that rule.
- Sometimes we can't move a shared folder from root location.
- LAN sync seems not to be working in my experience.
December 29, 2023
Dropbox, the most important tool we use every day.
Score 10 out of 10
Vetted Review
Verified User
Dropbox is a critical tool in the every day workflow of my business. We securely share files with all the employees and that allows us to collaborate in a very efficient manner. We can also share files with customers, or vendors. We really enjoy using features such as file request. This allows us to collect information from third parties in a secure manner and have it delivered straight to our Dropbox.
- Secure Backup
- Collaboration in teams
- Control of shared digital assets with external parties
- Integration with Hello Sign was a bit clunky
- Desktop app has had a few bugs recently
- Backup options when plugging in new devices can be a bit annoying.
December 29, 2023
Dropbox is good
Score 8 out of 10
Vetted Review
Verified User
We have found Dropbox a great document repository where we are able to store all kinds of documents related to projects, sales and marketing materials, training guides and the like. The access can also be restricted on a need-to-know basis. So a project related folder can be accessed only by the members who are working on that project making Dropbox quite secure when working on projects where client information is critical and access to it needs to be restricted.
- User friendly
- Can edit documents online as well
- Uploads are very quick and easy
- Notifications when a document is uploaded can be made quicker
- Editing of document by multiple people sometimes causes issues
December 28, 2023
Dropbox is Great for Collaboration and Sharing with Customers
Score 10 out of 10
Vetted Review
Verified User
As someone who has been using Dropbox for both personal and professional purposes, I feel compelled to share my experience with this versatile cloud storage solution. I initially started using Dropbox as a convenient way to store and access my personal files across multiple devices, but it quickly became an integral part of my work routine as well.
- Manages files and folders
- Lets you view the file before downloading
- Syncs with your other systems
- Sync across apps easier
- Multiple account switches, for personal and professional use
- Automations
December 28, 2023
Access, Store, Share and Work on Dropbox
Score 8 out of 10
Vetted Review
Verified User
One can share files and folders from your cloud storage, simply by copying a link. Store the files on the cloud to save the work and operate online anywhere with safe authentication. Transfer large files, like videos, by sending a link for recipients to download.
- Transfer large files, like videos, by sending a link for recipients to download
- Data security and easy accessibility
- Accessible from any device with safe authentication from the Cloud
- Easy to organize data and share it with the link
- Files shared by link will not get synced when changes are made by you on the same files.
- New files added by other people or devices aren't syncing to your device.
- The Dropbox files and folders disappeared from the screen and sync stopped working.
December 28, 2023
My choice for sharing design work files
Score 9 out of 10
Vetted Review
Verified User
We are a WFH company and all our files live in the Dropbox server. Files are easily accessible and there are little issues with syncing. Recently, a new hire accidentally deleted 3 years' worth of files in the server while learning how to use the desktop app. Dropbox was able to recover everything for us in a timely manner and we were back to work in a couple of hours. I'm really happy with the service.
- File syncing
- Accessible
- User friendly
- Time stamps on activity tab
December 28, 2023
What A Wonderful Application!
Score 10 out of 10
Vetted Review
Verified User
We maintain a great deal of information about our company and our customers that needs to be shared among multiple computers and staff members. Dropbox provides us with a central location where all of our information is readily available. It's even available on our mobile devices, which makes things very convenient.
- Shared data
- Software to manage data on mobile devices
- Status Notifications
- Users with Multiple accounts
- Forcing applications to use Dropbox for storage
December 28, 2023
Overall, Dropbox Doesn't Fail - Great Solution for Businesses
At our coaching and training company for HVAC, plumbing, and electrical industries, we rely on Dropbox every day for storing both internal and external files. The external files mainly consist of videos that our customers can watch on their own or files from our HVAC and plumbing company that serve as templates for laying out their documents.
- Organization
- Sharing
- Live Editing on Documents
- I didn't like the last two updates for the organization. It doesn't make things easy to find.
- The search function is not my favorite and usually can't find what I need by using search.
- I don't like the dark theme that Dropbox changed to without my knowledge of change.
December 28, 2023
Dropbox for Remote Workplaces
We are a completely remote company with no physical locations. We use Dropbox as our internal filing system for our entities. We also have a filing system set up for each of our management services clients to store their business documents. Accounts payable and receivable and share those files with each client externally.
- File sharing
- File security
- External limited file access
- File collaboration
- Conflicting copies
- Intermittent file access issues
December 28, 2023
Dropbox Keeps our Business Going.
We use Dropbox for file storage and sharing between members of our organization and members outside. We share files and information with our clients and also store the majority of our company files within Dropbox. We find it easy to use, and our customers do, too. We would recommend Dropbox and will continue to use it as we can access files from cell phones, iPads, and computers.
- File Sharing.
- File Storage.
- Accessibility.
- Exporting files.
- Navigating on cellphone's.
- Subfolder setups.
December 28, 2023
Value for money subscription.
I have 100s of GBs of data that I need to quickly analyze across devices as well as save for long periods of time. I use this service on all my devices to keep them in sync, and so do my friends. A majority of software, such as Emacs, that I use on multiple devices stays in sync via Dropbox. Unlike alternative cloud storage services, dropbox provides a Linux client, which is absolutely necessary for my needs. I have been using it for 10+ years, and now my storage requirements have increased to a couple of terabytes, personally. Dropbox is value for money and quite convenient.
- Share data.
- Keep softwares in sync via data sharing.
- Store huge amounts of data for quick access.
- Pricing for students could be better.
- On some proxy networks, sometimes it fails to work on some PCs in my lab.
- Allowing more free devices could be helpful for beginners.
December 28, 2023
Dropbox is simple and user friendly
Dropbox is great because it gives me the simplicity of being able to easily send a file or multiple files to a customer or collage without have to send multiple emails because the file or files are too large for a simple email server to transact. Drop box also helps us in sending one set of drawings to multiple vendors so everyone can download the same version of the file and we know that another version may not have slipped through the cracks.
- Simple
- User Friendly
- Security
- Price to add more users
- Login Screen is sometimes hard to find
December 28, 2023
Great storage and file transfer solution
Working across multiple locations, Dropbox replaced the need for a server as well as the ongoing costs associated with that.
It also allows us to transfer files from our locations to suppliers as well as clients, with tracked downloads.
Although we have our own backup systems, we have peace of mind knowing that Dropbox protects our data.
It also allows us to transfer files from our locations to suppliers as well as clients, with tracked downloads.
Although we have our own backup systems, we have peace of mind knowing that Dropbox protects our data.
- Syncing across devices
- Transferring large files
- Data backups
- Some of our Government clients can not use Dropbox - this is a problem
December 28, 2023
Coming from computer Noob... Dropbox is easy and fun to use!
I use Dropbox on a daily basis, multiple times a day. It is essential to my business. As a sales person in the trade show and events industry, we are dealing with elaborate structures that require lots of detail. On a all day long I am given giant art files and Cad files by customers that simply can't be sent through email, no problem for Dropbox. Customers can drop what they want to send to me right into my Dropbox from a link in my email tag. I can then transfer those files in seconds to my team across the country. The product is awesome...
- Saving work, I am never worried about losing my work if its in Dropbox.
- Transferring work between team members, I can send big folders filled with files to other team members in minutes.
- Ease of use for customers, I can put a link to my Dropbox in my email where customers can drop any files they need to share to me right into my Dropbox which takes away extra steps for me and them.
- I'm sorry im not a software guy, the product does everything i need it to do.
December 28, 2023
Dropbox is the future in collaboration and cloud storage!
We use Dropbox to have case files available via cloud storage. It really helps to have files available for all of our employees 24/7 with an internet connection. Even without an internet connection, we can work on drafting legal documents and have it sync with our shared drive in almost an instant. This has been a must for our law practice and continues to be a big reliance for our work.
- Viewing files offline
- Sharing files with specific people
- Adding comments to files
- Requesting files from another user
- Need for customer support (monthly checks w/ users via email)
- Less extra features (overwhelming versus simplicity)
- Improvement with migration of older files (causes errors and I cannot access the document anymore)
December 28, 2023
Dropbox for video production
They have a great support team that were helpful whenever I had an issue or question. It's unfortunate that they are limiting the storage capacity for accounts, specifically because it's so important for video production to have an off-site backup. Saying that, they did give me additional storage and 12 months to transition to a smaller capacity and work out alternatives for my data. I use Dropbox capture, notes, and Dropbox replay, as all the features are easy for me and my clients to understand. I honestly don't think there's a better service for these all in one features.
- Support
- Dropbox Replay
- Dropbox Desktop app works well
- Dropbox capture doesn't allow you to upload videos.
- It would be nice to see more flexible storage options for video production companies
- More upload capacity for Dropbox replay in the business subscription.
December 27, 2023
Decent Product
We work with large data files and reports and Dropbox allows us to save, share, and archive these files. We also create large graphic files that are too large to send via email. Dropbox allows us to share these large files.
- Provides storage for large file sizes to save space on local hard drive
- Enables easy sharing of files
- Provides a good place to archive files
- Provides a good place to backup copies of important files
- Dropbox meets the needs of what we use it for
December 27, 2023
Efficient Cloud Collaboration!
Score 10 out of 10
Vetted Review
Verified User
We use Dropbox to store all our Brand decks and share them with our customers here in Australia and all over the world. Also Dropbox is great to store and share large packaging and signage files. Dropbox is a very simple and user friendly - so all our staff can transfer large files efficiently and securely.
- User Friendly
- Secure
- Effectly handles the transfer and storage of large files
- Intergrates easily with third parties - making it a great tool for projects and communication
- Reliable
- Provide better training material for new users
- Offer larger storage plans
- Improve pricing competitiveness
December 27, 2023
WHERE WOULD WE BE WITHOUT DROPBOX (OOB)
Dropbox is critical to our workflow. We manage private business and government manufacturing production so flow is important to not only WHAT we produce but also in sharing information between departments, response time to customer needs and and quick access to historical data important to our processes. Most of our employees have implemented Dropbox in the personal lives as well due to the ease of use. We would be lost in piles of papers and untrackable data if we didn't have this important resource.
- ORGANIZATION
- PERSONALIZATION
- QUICK SEARCH
- SHARED & SECURE ACCESS
- WHEN I SEARCH, I WOULD LIKE THE FOLDERS TO SHOW FIRST THEN THE ITEMS WITHIN FOLDERS.
- EASIER MAPABILITY WHEN SEARCHING ITEMS (NOT JUST 'HERE IT IS' BUT 'WHERE IT IS' WITHIN OUR DROPBOX FILING SYSTEM
- COLORED FOLDERS WOULD BE COOL